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011-47069160
+91-9718300060

Cancellation & Refund Policy

Cancellation Policy
Astro Deepak Batra believes in helping its customers as far as possible, and has therefore a liberal cancellation policy. Under this policy:
  • Cancellations will be considered only if the request is made within 3 hours of placing an order. However, the cancellation request will not be entertained if the orders have been communicated to the vendors/merchants and they have initiated the process of shipping them. 
  • There is no cancellation of orders placed under the Same Day Delivery category. 
  • No cancellations are entertained for those products that the Astro Deepak Batra marketing team has obtained on special occasions like Pongal, Diwali, Valentine Day etc. These are limited occasion offers and therefore cancellations are not possible. 
  • Astro Deepak Batra does not accept cancellation requests for computer peripherals, mobile accessories and storage devices etc. However, refund/replacement can be made if the customer establishes that the item shipped is defective. 
  • In case of receipt of damaged or defective consumer durable items and non durable items like mobile phones, mixer grinder, calculator etc, please report the same to our Customer Service team. The request will, however, be entertained once the merchant has checked and determined the same at his own end. This should be reported within 3 days of receipt of the products. For books, VCDs, DVDs, software products, the matter should be reported within 2 days. 
  • In case you feel that the product received is not as shown on the site or as per your expectations, you must bring it to the notice of our customer service within 24 hours of receiving the product. The Customer Service Team after looking into your complaint will take an appropriate decision. 
  • In case of complaints regarding products that come with a warranty from manufacturers, please refer the issue to them. 

Refund Policy
When you buy our products/services and cancel your order withing time, You shall be refunded in full after deduction of transaction charges(if any). If you are unhappy with the products and services, you have been delivered by us or you got any damaged item, we will cheerfully issue a full refund. Please include your order number (sent to you via email after ordering) and optionally tell us why you are requesting a refund we take customer feedback very seriously and use it to constantly improve our products and quality of service. Refunds are not being provided for services delivered in full such as installation service and delivered goods are mishandled or unable to use the product due to lack of knowledge. Refunds are being processed within 21 days period.

Testimonials

  • After going thru a period of Financial Up’s & Down’s, I was shattered in all with spheres. With Dr. Deepak Batra’s expert “Vaastu Shastra” my home & work places transformed into Money Making Mints. I don’t know how best and in what ways to thank him. I shall always remain indebted to this “GRAND SIRE”.
  • Dr. Deepak Batra has proved to be a “DEMI GOD” for me. I was under dire circumstances and acutely depressed from this world. He opened up a Vistas of great opportunities at my beck and call. Things transformed to the BEST for me. I am short of words & don’t know how to thank him
  • Marriage had become a far cry, I was rejected constantly. Choice was getting impossible, met Dr. Deepak Batra & he instantly selected days when I could get selected. Choose & Choice both added & I was gifted with a “SERENE BEAUTY”. I Fail to forget him how 
  • I hopped from one job to another. Salary & Selection both became difficult by the day. A good friend introduced me to Dr. Deepak Batra & a whole universe of jobs opened up for me, I became extra choosy and landed with a Fine Job cum Sales Target commissions & LIFE became a PARADISE. Will remain under his debt.
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